Returns Policy

Returns Policy for URG Recycler Demo 8 - Your Trusted Auto Parts Source

At URG Recycler Demo 8, we strive to provide high-quality auto parts and exceptional service. If you are not entirely satisfied with your purchase, we are here to help with our Returns Policy.

1. Return Eligibility:

  • To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
  • Returns must be initiated within [number of days] days from the date of delivery.

2. Return Process:

To initiate a return, please follow these steps:

  • Contact our Customer Service team to request a Return Merchandise Authorization (RMA) number.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the item back to us using a trackable shipping service.

3. Non-Returnable Items:

Certain items are non-returnable, including:

  • Items that have been installed or used.
  • Customized or special order items.
  • Electrical components (due to the sensitive nature of these products).

4. Refund Process:

  • Once we receive the returned item, it will be inspected to ensure it meets our return criteria.
  • If approved, a refund will be processed to the original payment method within [number of days] business days.

5. Restocking Fee:

A restocking fee may apply to returns. This fee covers the cost of processing and inspecting returned items.

6. Exchanges:

  • If you need to exchange an item for the same product, please contact our Customer Service team to arrange the exchange.

7. Shipping Costs:

  • The customer is responsible for all shipping costs associated with returns unless the return is due to an error on our part or a defective item.

8. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our Customer Service team immediately for assistance. We will provide instructions for returning the item or arrange for a replacement.

9. Cancellations:

  • Orders may be cancelled within [number of hours or days] from the time of purchase. Please contact us promptly if you wish to cancel your order.

10. Contact Us:

If you have any questions or concerns about our Returns Policy, please contact our Customer Service team.

Thank you for choosing URG Recycler Demo 8. We appreciate your business and are committed to ensuring your satisfaction with our products and services.